Last updated: 26 November, 2024
This Privacy Policy outlines the rules governing the collection, use, and disclosure of personal information ( "Personal Information" ) resulting from your access to or use of webpages, products or services, including supplementary services (collectively "Services") available at https://www.lospollos.com (“Website”). The Website is owned and operated by Skyforge Digital AG, located at Chamerstrasse 176, 6300 Zug, Switzerland with company registration number CHE-481.990.668 ("we," " us," "our," or "Company").
By accessing, viewing or using our Website and Services, you (“you,” “your,” and “User”) represent and warrant that you are at least the age of majority in your state/country of residence, and you agree to be bound by this Privacy Policy. If you do not agree to our Terms of Use, this Privacy Policy, our Cookie Policy and any other Company’s terms as may be specified on the Website, you are not permitted to access or use the Website, including any content, features, or Services provided through it.
Your privacy and the protection of your Personal Information are important to us. We take our responsibility to be transparent about how we safeguard your information seriously. This Privacy Policy is designed to provide clarity on these matters. It outlines the types of Personal Information we collect, as well as how we collect, use, store, protect, and share this information. Additionally, it explains the rights and choices available to you regarding your Personal Information.
All capitalized terms used in this Privacy Policy shall have the same meanings as defined in our Terms of Use, which can be accessed via the following link: Terms of Use.
1. Policy Concerning Age
To access and use our Website and/or Services, you must meet the legal age of majority as defined by the laws of your state or country of residence. The Company strictly prohibits the use of its Website and Services by individuals who are under the age of majority and does not knowingly collect, store, or process any Personal Information from children, minors, or any individuals who have not reached the legal age of majority in their jurisdiction. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it in accordance with applicable laws.
2. Definition of Personal Information
Personal Information refers to any data that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user. Personal Information doesn’t include publicly available, de-identified, or aggregate user information.
We may collect and process the following types of Personal Information:
1) Personal Details: Includes your name, username or login credentials, password, areas or topics of interest, date of birth/age, language preferences, and other personal preferences.
2) Contact Information: Such as your email address, telephone number and any additional contact details provided.
3) Location Data: General geographic information.
4) Consent Records: Documentation of any consent you have given, including the date, time, and method of consent, along with any relevant details.
5) Usage Data: Information about how you use our Website and Services, including statistical usage metrics.
6) Purchase and Payment Information: Records of purchases, prices, invoices, payment methods, billing addresses, and payment histories.
7) Interaction Data: Information about your interactions with the Services, including engagement with content, ads, and third-party sites.
8) Views and Opinions: Any opinions or feedback you provide directly to us, or content shared publicly on social media platforms or within the Services, including forums.
9) Approximate Physical Location: General location data derived from your device’s IP address (e.g., city or ZIP code level).
10) Device Information: Includes details about the type of device used, its settings, and installed software.
11) Device Identification: Includes details such as device IDs, advertising IDs, and Internet Protocol (IP) addresses.
12) Tracking Technologies: Includes cookies, pixel tags, web beacons, anonymous identifiers, and similar tools. These technologies allow us to gather data about your interaction with our Website, Services, and advertisements. These tracking technologies may be used to analyze Website performance, provide personalized content and ads, monitor traffic, gain insights into user behavior, and assist in ad placement, ad targeting, and measuring the success of ad campaigns.
We use the information we collect for the following purposes:
- Provide our Services to you: Ensure access to and delivery of our Services based on your preferences and requirements.
- Process your requests and transactions: Handle requests, purchases, payments, and any inquiries you submit.
- Advertise and market our Services: Promote our Services, share updates, and deliver personalized marketing messages tailored to your interests.
- Communicate with you: Engage with you through multiple channels (email, phone, text message, social media, post) for updates, feedback, or notifications related to your use of the Services.
- Manage your account: Set up, update, and maintain your user account, preferences, and settings.
- Improve, enhance, and protect our Website and/or Services: Refine features, resolve technical issues, and maintain the security and integrity.
- Understand how our Services are used: Analyze how you and other users interact with the Services to identify trends, preferences, and opportunities for optimization.
- Develop new products and services: Innovate and expand our offerings based on user needs and market trends.
- Monitor Purchase Activity: Track purchase traffic and patterns to ensure seamless transactions and accurate financial reporting.
- Conduct research and analytics: Perform internal or third-party research to improve functionality, usability, and overall effectiveness.
- Administer information technology systems: Manage and protect our IT infrastructure to provide reliable and secure access to the Website and/or Services.
- Provide Targeted Advertising: Deliver advertisements aligned with your preferences and interaction history.
- Comply with legal obligations: Adhere to applicable laws, regulations, and policies, including financial, data protection, and consumer rights laws.
- Serve other purposes as outlined in this Privacy Policy: Accomplish any additional objectives as described in this document or with your consent.
3. Your Rights
Depending on your place of residence, the data protection rights available to you may differ in accordance with applicable laws and regulations. If you are a resident of California, you have the following rights regarding the Personal Information collected about you:
- The right to be notified of any actual or potential breach involving your Personal Information;
- The right to know the business or commercial purposes for which your Personal Information is collected or sold;
- The right to know the categories of Personal Information collected by the Company;
- The right to know the specific pieces of Personal Information collected about you;
- The right to know the categories of Personal Information sold by the Company;
- The right to know the categories of Personal Information disclosed to third parties for business purposes;
- The right to know the categories of third parties to whom your Personal Information was sold;
- The right to be free from discrimination for exercising any of your privacy rights;
- The right to request the deletion of your Personal Information, subject to certain exceptions;
- The right to know the categories of sources from which your Personal Information was collected;
- The right to know the categories of recipients to whom your Personal Information was disclosed;
- The right to opt-out of the sale of your Personal Information to third parties.
California’s Shine the Light law provides California residents with the right to request information concerning:
- the Personal Information disclosed by us to third parties for the third parties' direct marketing purposes during the immediately preceding calendar year;
- the names and addresses of any third parties that, in the preceding calendar year, obtained your Personal Information for direct marketing purposes. We will additionally include samples of the goods or services the third-party markets if it is not reasonably possible to deduce the nature of the business of the third party's company from their name.
California residents may make a request pursuant to their rights under the CCPA and California’s Shine the Light law by contacting us at [email protected] or by sending your request to Chamerstrasse 176, 6300 Zug, Switzerland.
If you are a resident of the European Economic Area or the United Kingdom, you have the following rights concerning the Personal Information we collect about you:
- The right to be informedabout the Personal Information being processed;
- The right to accessPersonal Information;
- The right to restriction of processing;
- The right to withdraw consentfor the processing of Personal Information;
- The right to the erasureof Personal Information;
- The right to receive Personal Information in a structured, commonly used, and machine-readable format and transmit it to another controller;
- The right to lodge a complaint with a supervisory authority;
- The right to objectto the processing of Personal Information;
- The right to object to automated processing;
- The right to rectification of inaccurate Personal Information.
The Company ensures that the collection and processing of Personal Information adhere to applicable data protection laws, including but not limited to the Children’s Online Privacy Protection Act (COPPA);California Consumer Privacy Act (CCPA);California Online Privacy Protection Act (CalOPPA);California’s Shine the Light law, General Data Protection Regulation (GDPR), Data Protection Act 2018, etc.
4. Who Do We Share Your Personal Information With?
We may share the information we collect with:
- Our service providers and partners:
We collaborate with third-party vendors to assist in operating, marketing, distributing, and improving our Services, including data hosting, analytics, customer support, marketing, advertising, payment processing, and security.
- Third Parties: We may share your information and/or aggregated information with third parties including advertisers, promotional partners, sponsors, affiliates and publishers, for the purposes stated above in this Privacy Policy.
- In the Event of a Corporate Transaction:
In case of a merger, acquisition, or business asset sale, your information may be shared with or transferred to the new owners as part of the transaction.
- With law enforcement or when required by law:
We may disclose your information if it is necessary to comply with legal obligations, assist in crime prevention, or protect the safety of any individual. We may also share data to enforce legal rights, investigate illegal activity, or mitigate liability.
- With your consent or at your request:
We may ask for your consent to share your information with third parties, making clear the purpose for sharing it and providing the option to opt-out where applicable.
5. How Do We Keep Personal Information Secure?
We maintain appropriate technical and organizational measures to safeguard the information we collect about you, including compliance with legal, privacy, and contractual obligations. Additionally, we require our partners to uphold contractual commitments regarding the collection, use, and handling of user data. However, no system can guarantee absolute security, and you accept certain risks regarding the security of Personal Information shared with us. If a breach involving your Personal Information occurs, we will notify you as required by applicable law.
6. Retention
We will retain your Personal Information for as long as reasonably necessary to achieve the purposes described in this Privacy Policy, including providing our Services to you. We may also retain and use your Personal Information to comply with legal obligations, resolve disputes, and enforce our agreements. In certain instances, Personal Information may be stored for extended periods if it is processed for purposes such as archiving in the public interest, scientific or historical research, or statistical analysis. In such cases, we will implement appropriate technical and organizational measures to protect your rights and freedoms.
7. Transfer of Personal Information
The collected Personal Information may be stored, processed, and transferred to any country in which we or our affiliates or processors have facilities. If the country to which the Company transfers Personal Information does not guarantee sufficient levels of protection, the transfer will only take place once we have reached a specific agreement with the receiving third party that includes safeguard clauses and/or the necessary safeguards to protect your Personal Information will be carried. By submitting your Personal Information, you agree to the aforementioned transfer, storage, processing and sharing of your Personal Information.
8. Links to Other Websites
Our Website may contain links to other websites. You should be aware that we are not responsible for the privacy practices of such other websites as those may have different privacy policies and terms of use and are not associated with us. You agree that we cannot control these links, and we shall not be responsible for any use of such websites.
9. Cookies
We use cookies and beacons to collect certain types of information, as described above. This occurs when you interact with us or with third-party partners who allow us to gather data about your interactions with their websites. This data helps us serve relevant advertisements and improve our Services. Additionally, we may use cookies on our Website and those of our advertisers to enable website functionality, deliver targeted advertising, and save your previously provided information for future visits, enhancing your user experience.
For more details about the technologies we use and how you can manage cookies, please refer to our Cookie Policy.
10. Do-Not-Track
Certain web browsers include a "Do Not Track" ("DNT") feature, allowing users to indicate their preference not to have their online activities tracked. When a website supports DNT and receives such a signal, it can limit the collection of certain information about the user. However, not all browsers provide a DNT option, and DNT signals are not standardized across platforms. As a result, our Website, like many others, does not currently respond to DNT signals.
11. Changes to This Privacy Policy
We may amend this Privacy Policy at any time at our sole discretion. The amended Privacy Policy will be displayed on our Website. Please check our Privacy Policy regularly to ensure you have read the latest version. Your continued use of our Website after the posting of changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy, please contact us at [email protected]. We will make every effort to address your inquiries and concerns promptly and effectively.